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a real Customer Story

Restoring Integrity: Clear Water Solutions Fixes Faulty Well Installations

A little behind the scenes with a word from a customer.

2 forms

Introduction

August, often a month of relentless use of well water for various needs, can exacerbate existing problems in older or improperly installed wells. This month, we spotlight a real-life scenario where Clear Water Solutions stepped in to correct a faulty installation, ensuring our customer, Tiffany Tanner, had a fully functional and efficient water system.

Challenges Faced by Sunny Acres and Meadowbrook Farms

Customer Experience

Tiffany Tanner faced a troubling situation when her newly installed pump, done by another company, Pure Vision Water, started drawing in sand. Despite assurances that the issue would resolve on its own, it only worsened, leading to clogged washing machine fixtures and potential long-term damage.

The Problem

Improper well installation or repair can lead to significant issues, such as sand infiltration, which not only affects water quality but also damages plumbing fixtures and appliances. Tiffany’s experience is a classic example of the complications that can arise when wells are not correctly installed or maintained.

CWS Response

Upon contacting Clear Water Solutions, Tiffany was quickly assisted by our team of experts. We conducted a thorough assessment of the well and pump installation and discovered that the well components were not properly sized and configured for her specific water table and soil conditions.

Solution & Outcome

Our team promptly corrected the installation errors made by the previous company. We installed the correct pump size, adjusted the filtration system, and ensured that all components were properly integrated to prevent sand from being drawn into the water supply. Following our intervention, Tiffany’s water system returned to optimal functionality, free from sand and safe for all household uses.

Summarizing the Benefits

Testimonial

Tiffany Tanner wrote – “I utilized Pure Vision Water to install my pump, which began to draw in sand shortly after installation. Despite the assurance from Pure Vision that the issue would resolve within a few days, my washing machine fixtures became clogged due to the sand. I contacted Clear Water Solutions, and they promptly addressed and rectified the problems caused by Pure Vision Water’s installation. I am grateful for their assistance in resolving this matter. Highly recommend Clear Water Solutions LLC.”

Conclusion

Tiffany’s story highlights the importance of expert well installation and maintenance. At Clear Water Solutions, we are committed to providing high-quality service that ensures your well system operates efficiently and safely. If you’re experiencing issues with your well, don’t wait—contact us today to ensure your water system is in the best hands.

Reflecting on Precision

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Experiencing similar issues? Don’t let a faulty installation compromise your home’s water system. Call Clear Water Solutions at 910.639.2111—where your water’s integrity is our top priority.